Controller stuck in site code validation

Issue

Controller stuck in site code validation

Product Line

Andover Continuum

Environment

CyberStation 1.92

NC2 - CX9680

ACX2 - ACX57xx

NC1- CX99xx

Cause

1. Reload of the controller did not complete successfully due to logged in user's lack of permissions.

2. No primary/secondary access server configured.

Resolution

  1. Reset user's permissions to unlock all operations
  2. Configure Cyberstation for primary access server
  3. Verify SystemStatus goes to normal