Issue
When setting up a Continuum Workstation or a CX/ bCX controller some IT departments wish to use DHCP (Dynamic Host Configuration Protocol) allocation of IP addresses.
Environment
Cyberstation workstations and all Ethernet level controllers (CX9200, CX9400, CX9702, CX9900, bCX1, ACX5740, ACX5720, CX9680.
Cause
Continuum Workstations and Controllers do not support DHCP addressing.
Resolution
- A fixed and unique IP address and subnet mask must be allocated in every controller and workstation, this value must also be entered in the database in offline editing for all controllers.
- For routed networks the correct address for the Default Router must also be entered in each controller and the database.
- When creating a new workstation, once the Workstation initialization has completed and the Workstation has started, verify that in Offline Editing that the IP address for the workstation matches the fixed IP address as defined in the Windows Network card settings.