Do not install Continuum or webClient remotely using Remote Desktop or VNC applications

Issue

Want to install Continuum or webClient remotely using Remote Desktop or VNC applications.

Product Line

Andover Continuum

Environment

  • Continuum Cyberstation
  • webClient
  • Remote Desktop Protocol (RDP)

Cause

Doing this remotely using Remote Desktop or VNC type applications has been known to cause problems with the installation, especially with the configuration of IIS on the webClient server.

Resolution

Do not install Continuum or webClient remotely.

Continuum Cyberstation and webClient should always be installed locally with Administrator privileges and firewalls / anti-virus disabled during the install.