Niagara G3 licensing with a Johnson Controls FX-40

Issue

Can the FX-40 license be upgraded from version 3.3 to 3.5, and can a feature ("jcin2") be added to it?

Product Line

TAC I/A Series

Environment

I/A Series (Niagara) G3

Cause

A branch / partner office is working with a customer building that has a FX-40 installed in it and wants to program it.

Resolution

Schneider-Electric cannot process the license file from a Johnson Controls FX-40 (equivalent to an ENC-410).   Both the upgrade to version 3.5 and the addition of the "jcin2" feature must be processed through JCI.