Error starting the serial port on the I/A Series G3 Enterprise Network Server when the station is configured for SMS (Simple Message Service).

Issue

Error starting the serial port on the I/A Series G3 Enterprise Network Server when the station is configured for SMS (Simple Message Service).

The following error is seen in the station output.

ERROR [11:26:17 19-Jul-11 SGT][sms] Error starting the serial port
javax.baja.license.FeatureNotLicensedException: tridium:serial

Product Line

TAC I/A Series

Environment

I/A Series G3 Enterprise Network Server

I/A Series G3 SMS driver

[The SMS (Simple Message Service) driver is used for sending text messages to other cellular phones. The SMS driver allows transmitting alarm information and sending general text messages.]

Cause

The Enterprise Network Server license file was generated without the serial feature. The feature is required for the SMS module to work. 

Resolution

The serial feature needs to be linked to the part number. Schneider Electric is working to correct this so future licenses that has the SMS feature will also include the serial feature.

Email the license file and error message(s) to Product Support to get the license corrected.