Support for Schneider Electric Lighting Controls (non-Continuum products)

Issue

Looking for support for Schneider Electric Lighting Control products such as Clipsal, Powerlink, and SERP relay panels  (non-Continuum or Infinity products).  

Product Line

Andover Continuum

Environment

  • Not Continuum
  • Not Infinity
  • Lighting Integration

Cause

Looking for support for Schneider Electric Lighting Control products such as Clipsal, Powerlink, and SERP relay panels  (non-Continuum or Infinity products).  

Resolution

Technical Support, Start-up Assistance and Troubleshooting

  1. OCC Sensors, Powerlink, C-Bus (Clipsal):
    Tech Support Group, 615-287-3591, option 1
    Or email to:lightingcontrol.support@schneider-electric.com
  2. Cassia, Relay Panels:
    Tech Support Group, 888-387-2212, option 2
    Or email to: lightingcontrol.support@schneider-electric.com

M-F, 7:30am-5:00pm Central.  24 hour emergency response is available at 888-SQUARED.