Issue
Getting the message “Cannot display page” and “Access Denied: Remote host does not accept brand “Webs”” while trying to access the Platform of an ENC-520 with Niagara G3 WorkBench.
Environment
G3 Niagara all version, ENC-410, ENC-520
Cause
Honeywell WEBs (Honeywell’s version of Ax) on the same PC as Niagara G3. WEBS was installed and licensed first. G3 was installed after WEBs, but never licensed. Since a license for G3 was never obtained, G3 was attempting to use the Honeywell license to connect to the ENC-520. This results in a license brand incompatibility.
Resolution
The Niagara G3 WorkBench has to be licensed to connect to an ENC.
All TIP and end customer Niagara G3 / R2 license requests are emailed to:IASeries.License@buildings.schneider-electric.com