Issue
Alarm generated on the point or EventEnrollment can be seen, but the alarm is not logged on the Workstation. The alarm cannot be seen in the Active alarm viewer, meanwhile, an error prompt pops up frequently that says "You can't access AccVideoRecordingsrvc.exe." Restarting Continuum, allows the user to see the previous alarms log on, but new alarms don't work.
Environment
LAN system
Continuum 1.93
Cause
AccVideoRecordingSrvc.exe has a problem.
Resolution
Copy a new AccVideoRecordingSrvc.exe to correct:
- Close Continuum CyberStation
- From the Continuum install CD, Cyberstation1.93\Continuum\Contin~1.cab, copy the file Accvideorecordingsrvc.exe and paste it into the Continuum install directory. Default is C:\Program Files\Continuum
- Restart Continuum and test the alarm