Duplicate events appear in the Active Event Viewer.

Issue

Event Viewer in some workstation are displaying duplicate events.

Swiping a valid card at a door results in the Valid Access event showing up twice in some Event Viewers.

Product Line

Andover Continuum

Environment

CyberStation

Cause

Duplicate subscription entries in the Access Event subscription table of the primary/secondary access server.

Resolution

Close all Access Event Viewer.

Reboot Primary/Secondary access server