Cannot add the ReportService to the Services container of a Niagara G3 ENC.

Issue

The Platform Software Manager indicates the Report module is installed on the ENC, but ReportService cannot be added to the Services container of an ENC.

The following error message is displayed in the Program Director window:
WARNING [22:25:05 12-Jan-12 CST][sys.xml] Type "report:ReportService" not found: null [3:55]
javax.baja.xml.XException: Error parsing value [4:4]
at javax.baja.io.BogDecoder.err(BogDecoder.java)
at javax.baja.io.BogDecoder.decode(BogDecoder.java)
at javax.baja.sync.AddOp.decode(AddOp.java)
at javax.baja.sync.SyncBuffer.decode(SyncBuffer.java)
at com.tridium.fox.sys.broker.BBrokerChannel.syncToMaster(BBrokerChannel.java)
at com.tridium.fox.sys.broker.BBrokerChannel.circuitOpened(BBrokerChannel.java)
at com.tridium.fox.sys.BFoxConnection.circuitOpened(BFoxConnection.java)
at com.tridium.fox.session.SessionCircuits$ServiceThread.run(SessionCircuits.java)
at java.lang.Thread.run(Thread.java:823)
 

Product Line

TAC I/A Series

Environment

Niagara G3 all versions, ENC-410, ENC-520

Cause

The ReportService Module in the ENC Platform may have become corrupted.

Resolution

Uninstall and reinstall the module in the ENC, making sure the module content filter is set to ui+runtime.