On a database with a large number of personnel records, an 'Unknown error' is received when searching personnel using Personnel Manager
Windows Server 2003
Windows Server 2008
There is a default maximum limitation to the number of records that can be display when searching for records using Personnel Manager.
The default maximum is set to 50. If you attempt to increase this number in the New Search screen in Personnel Manager it reverts back to 50.
In order to allow a higher number to work around this error, perform the following steps:
- Shut down Cyberstation
- Make a copy of the existing PersonnelManagerCtrlDll.Config (C:\Program Files\Continuum\Common)
- Use Textpad or Notepad and open the PersonnelManagerCtrlDll.Config file
Change the number in the line
SearchSection MaxSearchResult=50 (Change this to a larger number closer to the max search results you would expect from the site)
Too large of a number can affect system performance of the search.
- Restart Cyberstation
Note: Repeat this procedure for each Cyberstation as needed.