Commissioning first generation Continuum Controllers

Issue

When NC9900 is commissioned it does not hold the configuration settings even though the changes have been saved to the controllers configuration page.

Product Line

Andover Continuum

Environment

1st Generation Controllers

  • CMX 9924
  • CX 9900, 9901, 9940

Cause

Proper controller commissioning procedure was not followed.

Resolution

When commissioning a first generation network controller, the controller must be rebooted (power shut off and then power restored) once the changes have been made to the controller configuration via a PC using a terminal emulation application.