I/NET I/O Server icon not visible in the system tray (taskbar)

Issue

  • Can not see or access the I/NET I/O Server (INet7IoSrv) in the system tray (taskbar)
  • How do we access the Archive Configuration Editor when the I/O Server (INet7IoSrv) icon is not visible.

Product Line

TAC I/NET

Environment

I/NET Seven 2.40 and above

Windows 7

Cause

When you run the I/O Server (INet7IoSrv.exe) application as a service in the Windows 7 operating system the service must be configured correctly so that the icon is displayed in the taskbar.  

Resolution

As a workaround for the icon not showing, uncheck “Allow service to interact with desktop” on the INet7IoSrv service as shown in the image below: The system tray icon will appear only when I/Net is running.