Issue
When connecting the dongle, no driver is found and dongle does not work as supposed
Environment
TAC Vista
Windows
Hardware USB dongle 000857510
Cause
No driver found when connecting dongle to PC, and no separate driver is available for download from Extranet or other source.
Resolution
The driver is included in the Windows driver package. If the dongle is not recognized correctly when connected, run a Windows Update with the dongle still in place. The correct driver will then be installed.