Digital Sentry Control Point 7.9 breaks Integration

Issue

Upgrading Digital Sentry Control Point breaks the Video Server connection or cameras won't learn

Product Line

Andover Continuum, Pelco Cameras, Pelco Video Management

Environment

Pelco Digital Sentry Control Point 7.9 or greater

Continuum Video Integration 1.94 SP1 up to 2.01

Windows7

Windows Server 2008

Windows Server 2012

Cause

Pelco released a newer version of the API(Application Programming Interface) that is used in Digital Sentries Video Recorders with Control Point 7.9 and above. This newer API is not currently supported in Continuum, up to version 2.01.

Resolution

1. Once it is available, apply the hotifix to Continuum. This article will be updated with a link to the hotfix when it is available. R&D is working on revising the Continuum Video Integration to work with the newer API and Control Point versions 7.9 and above. 

2. The only work around at this time to allow the Video Integration to function is to downgrade the DS Control Point to 7.8.

Note: Upgrading the Continuum Security Key to an Endura Key will not allow the newer API(Upgraded Control Point) to be used with a Digital Sentry with Continuum.